Help! How do I get help?!
Send us an email
If your issue is less urgent, e-mail our team at firstname.lastname@example.org with as much detail as you can provide.
Is it an emergency?
Call 815-701-9335 to talk to one of us right away. You will be prompted to choose if you are a managed customer or not.
You can also leave a message after-hours or request after-hours emergency service if eligible.