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Kevin Adler
Michelle Sanders
Kevin McClarity
Alex Saputo
David Lasso
Ext. 102
Ext. 103
Ext. 110
Ext. 105
Ext. 115

We are open M-F 8:00 am 6:00 pm CST.
After hour business support is available.

CSI Remote Control

Reliable, Dependable, Affordable

2015 Labor Rates

Unlike many companies we post our rates online. We do this for two reasons, the first we want you to know up front what we charge. There are no hidden fee's or charges. Our work is billed on an hourly basis and your final charges are simple. Second the old saying goes you get what you pay for and when your paying for our services to fix your equipment you are getting professional trained technicians and engineers who understand how important your computer, network, and data are to you. No Geeks, No Nerds, just professionals.

Current PC Service & Networking Rates

PC Service & Repair $85.00
(Standalone PC’s not networked or having network related issues)  
Network Support $125.00
(Any network related environments or server related repairs & troubleshooting)  
Emergency Support $250.00
(Weekend & support after 5:00 pm until 8:00 am)  

SQL Support Rates:
SQL Support $150.00
(Any support for SQL Servers or issues related to Visual Shop)  
Emergency Support $300.00
(Weekend & support after 5:00 pm until 8:00 am)  
Onsite Rates:
Crystal Lake $15.00
McHenry County $30.00
Outside McHenry but under 1 hour $45.00
Chicago, Downtown, West Suburbs $140.00

All customers on the Visual Shop Gold or Platinum Support Plan’s are reduced to standard Network Support Billing for VS Issues.